Learn the tips & tricks of the best
Podcasts, webinars, and guides on running and growing an NEMT business, with the providers who've done it.
How to Get Your First Trip From a Facility Meeting
The meeting went fine. Then silence. How a champion gets you in the door, who pays for trips, who actually books rides, and how to land the first trip.
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Best NEMT Dispatch Software 2026: Ranked and Scored
The 7 best NEMT dispatch software platforms of 2026, ranked and scored on growth impact, capability, ease of use, support, and pricing. See who's #1 and why.
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NEMT Broker Changes in 2026: Who Runs Your State Now
Seven states changed Medicaid NEMT brokers in 2026. What happens to your trips, how to credential fast, and how one Indiana operator came back bigger.
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How to Turn Your NEMT Drivers Into Your Sales Force
NEMT coach Marqus Johnson on hiring drivers for soft skills, paying commissions on the facility business they generate, and giving top drivers a region to run.
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The $20,000 NEMT Trip — How to Do Long Distance
Jeanine of SailorGirl Transport on multi-day, cross-state senior moves: vehicles, crews, regulations, pricing, and referral sources for long-distance NEMT.
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Building a Scalable NEMT Business from Day 1
Ray and Mac came into NEMT from real estate with tight systems and a private-pay focus. Two vehicles and 45 five-star reviews later, here's how they did it.
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The Trip You Haven't Booked Yet
The messiest part of NEMT dispatch deserves its own feature: how Duet's Reservations helps dispatchers handle interruptions and price shoppers.
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High-Volume vs. High-Margin NEMT: Choosing the Right Business Model for Your own company
Learn whether a high-volume or high-margin NEMT business model is right for you — and how to build your entire operation around a clearly defined strategy.
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98% of private-pay customers Google you before they call
Learn how NEMT operators can grow private-pay bookings with better websites, Google visibility, reviews, and local SEO.
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Why Most NEMT Companies Struggle to Scale (And How Duet Fixes It)
Why most NEMT companies struggle to scale, and how better dispatch, operations, and backend systems reduce chaos and support long-term growth.
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How to Lower NEMT Insurance Premiums
Commercial broker John Kecskes on cutting NEMT insurance costs: underwriting factors, claims management, telematics discounts, and renewal-timing strategy.
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Secrets of Sustainable NEMT Growth
Capital Area Transport Service's Eugene Gindin on hiring, trip sourcing, and government contracts — and why 90% of NEMT owners fail (and how to avoid it).
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How to CALL Your Way to 10+ Facility Contracts
NEMT Alliance's Christopher Buell on cold-calling facilities: scripts, getting past gatekeepers, in-person follow-up, and closing partnership-style deals.
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How to PRICE NEMT trips to maximize revenue
Podcast from Duet: How to PRICE NEMT trips to maximize revenue.
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The EASIEST way to Cash In on Stretcher Trips
Broda's Ed Bandas on the Traversa chair — switch between wheelchair and stretcher modes to unlock dual-service trips in any state.
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How to Win NEMT Facility Contracts
TCServices4U2 owner Tony Jackson on identifying, pitching, and winning NEMT facility contracts — and becoming the facility's preferred provider.
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How to Retire Rich from NEMT
NW Mutual's Daniel Baker and Jason Vanhorn on financial planning for NEMT operators: wealth-building, asset protection, benefits, and diversification.
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How to triple private pay trips with a killer digital presence
ESSIO Digital's Lana Becker on growing online NEMT bookings through web design, SEO, and Google Ads — the playbook that drove 350% revenue growth.
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How the largest EV fleet in NEMT saves money with electric vehicles
LEAP Institute's Rey Leon on running the largest electric-vehicle fleet in NEMT — operational benefits, cost savings, and what scales (and what doesn't).
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30% margin and more: how to profitably grow an NEMT service
Rachel Scholler on profitable NEMT growth: pricing vs volume, picking trip sources, trimming overhead, and using driver retention as a hidden margin lever.
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Fuel cards: cut NEMT expenses by 10%+
CarIQ Pay's Khalid El-Awady on using fuel cards to cut NEMT operating costs 10%+ through discounts, spend analytics, and fraud prevention.
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From 0 to 5 vans in one year
Gentle Turns owner Paul Muench on launching an NEMT service from scratch and scaling to 5 vans in 12 months — pricing, marketing, and lessons learned.
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How to pick the best NEMT vehicles
Choosing and financing NEMT vehicles with industry vet Michael Shank: full-size vs minivan, new vs used, rear vs side entry, and lease/loan tradeoffs.
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Succeed in NEMT services
The Transportation Alliance webinar with Duet cofounders on five key actions to launch or scale a successful NEMT operation across multiple states.
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How to succeed in private pay: an NEMT discussion
Webinar with NEMT marketing expert Harry Chambers on assessing the private-pay market, attracting clients, and retaining them through smart digital marketing.
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NEMT Private Pay Guide: How to Start, Price, and Grow Your Medical Transportation Business
How to start, price, and grow a private-pay NEMT business. Local trips at $65–$150, long-distance $500+. Pricing methodology and growth tactics inside.
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Reporting And Billing Are Vital To Your Cash Flow Management
Why billing and reporting are vital to NEMT cash flow. Cover costs, balance high-margin trips, and accelerate invoice-to-payment with the right software.
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Do You Dispatch Or Schedule?
Real-time dispatching beats static scheduling for NEMT profitability. How dynamic optimization cuts idling, lifts vehicle utilization, and grows margins.
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Driver Management Made Easy
Schedule shifts, track clock-in/out by GPS, manage appointments, and automate payroll reports — how Duet makes NEMT driver management effortless.
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