Duet pricing
You pay per trip, not per vehicle. So we only grow when you grow.
No plans, no tiers, no feature gates. Your monthly bill comes from the trips you actually run, and most providers pay less than $50 per active vehicle per month.
How software pricing works
Your trips set your bill
Duet meters on the estimated drive time of the trips you run each month. Busy month, slightly bigger bill. Slow month, smaller one.
Parked vehicles cost nothing
There's no per-vehicle license fee. A van in the shop, or parked between contracts, costs you exactly zero.
You pay after, not before
Billing runs monthly, after the month you've had. You never prepay for software you might not use.
What providers actually pay
Most providers land under $50 per active vehicle per month. A five-van fleet with every van active typically pays less than $250 a month, and less than that in a slow month. Every feature is included at every size: dispatching, scheduling, billing, the driver app, rider tracking links, the facility portal, and the AI phone agent that answers your calls.
Starting out? Duet is free.
Under 100 trips a month, the software is completely free. No credit card, no trial clock, nothing feature-locked. Once you grow past 100 trips, usage pricing kicks in. We built it this way so new providers can run on real software from their very first trip.
Growth services pricing
Add done-for-you growth when you want it. Every service is optional, and none of them are required to use the software. Click any service for the full story, or see all growth services.
Websites & on-page SEO
A fast, custom-coded site, built new or rebuilt from your current one, that looks professional, turns visitors into booking calls, and is written so Google and AI search can read it. Hosted and cared for by Duet.
$400 for one page or $650 for five, one-time. Hosting $15/month, first year free with Duet software.
Learn moreOff-page listings & reviews
Your Google Maps, Apple Maps, Bing, and Yelp profiles set up and kept matching, plus submissions to our list of 50+ listing sites, with every new review answered in your voice. Work on other sites, not on your website.
$400/month.
Learn moreGoogle Ads
We build and run Google Ads that put you in the Sponsored spots when someone nearby searches for a ride.
From $200/month plus ad budget. $400 setup fee waived with Duet software.
Learn moreFacility outreach
We cold-call hospitals, rehabs, and senior living facilities in your area and book you meetings with the decision-makers who send trips: 8 in your first month, or we keep working free until you have them.
$2,000/month, or $1,600/month with Duet software.
Learn moreRemote dispatching
A trained Duet dispatcher runs your board: trips, drivers, phones.
From $800/month.
Learn morePricing questions, answered
How is the Duet software fee calculated?
Your monthly fee is based on the estimated drive time of the trips you actually run, so it scales with your business automatically. Most providers pay less than $50 per active vehicle per month. Slow months cost less, parked vehicles cost nothing, and billing happens monthly after the fact.
Do I pay for empty return miles or extra logins?
No to both. The meter runs on loaded trip time only, the time a rider is actually in the vehicle, so deadhead and empty return miles never touch your bill. And logins are unlimited and free: every dispatcher, driver, and office person can have their own.
Is Duet really free for small providers?
Yes. The software is completely free while you're doing fewer than 100 trips a month. No credit card, no trial clock, and nothing is feature-locked. Once you grow past 100 trips a month, usage pricing kicks in.
Do you take a cut of my trip revenue?
No, never. Your riders, brokers, and facilities pay you directly, and every dollar is yours. Duet's software fee is never a percentage of your trips.
Is Duet a broker?
No. Duet doesn't supply trips or take a cut of them. We're the software your NEMT runs on, plus the growth services that win you more trips. Your trips come from your broker contracts, facility relationships, and private-pay riders, and those payers pay you directly.
Is the AI phone agent included in the price?
Yes. The voice AI agent that answers calls, books trips, and makes reminder calls is part of the software at no extra cost. So is live training for your whole team, and so is data migration from your old software.
Are there contracts or setup fees?
The software has no setup fee and no contract — pure month-to-month. The growth services are month-to-month too, with no long-term contracts. The $400 Google Ads setup fee (waived for software customers) is the only setup fee we have, and there's never a cancellation fee on anything.
What do the growth services cost?
Websites & on-page SEO is $400 for one page or $650 for five, one-time, plus $15/month hosting, first year free with Duet software. Off-page listings & reviews is $400/month. Google Ads is from $200/month plus ad budget, and the $400 setup fee is waived with Duet software. Facility outreach is $2,000/month, or $1,600/month with Duet software. Remote dispatching is from $800/month. Every service is optional.
Why does website hosting cost $15 a month?
Hosting is what keeps a website online after it's built — every website pays for it somewhere. Duet's $15/month covers serving your site on Cloudflare's global network with SSL, plus 30 minutes of content edits every quarter: send us new hours, prices, photos, or testimonials and we make the change. With an active Duet software account when the site launches, even the free tier, the first year of hosting is free.
See what your months would cost
Book a demo and we'll walk your real trip volume through the pricing, live. No pressure, no fine print. Comparing platforms? See how Duet stacks up against the 2026 field.
Prefer to talk? Call (650) 780-3465 and you'll get a founder, not a phone tree.